Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website located at murphyelevator.com and any of our mobile applications (individually or collectively, the “Website”), which is owned and operated by Murphy Elevator Company (“Murphy Elevator,” “we,” “us,” or “our”). “You/your/user(s)” means you as a user of our Website.

By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, please do not use the Website.

We reserve the right to change or update these Terms at any time by posting such changes or updates to the Website. Amendments will be posted at this URL and will be effective when posted. You can tell if these Terms have changed by checking the last modified date that appears at the end of these Terms. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

MESSAGING TERMS & CONDITIONS

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Murphy Elevator. Message frequency varies. Message and data rates may apply. For help, reply HELP. You can opt-out at any time by replying STOP.

Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of any purchase. For information about how we collect, use, and protect your mobile information, please see the SMS/Text Messaging section of our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

If you need assistance, you may also contact us at (800) 752-6075 or [email protected].

USE OF THE WEBSITE

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• in any way that violates any applicable federal, state, local, or international law or regulation;
• to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
• to impersonate or attempt to impersonate Murphy Elevator, a Murphy Elevator employee, another user, or any other person or entity;
• to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which may harm Murphy Elevator or users of the Website;
• to introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
• to attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website; or
• to use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website, without our prior written consent.

We reserve the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period.

INTELLECTUAL PROPERTY

The Website and its entire contents, features, and functionality (including but not limited to all information, text, displays, images, video, audio, design, selection, and arrangement thereof) are owned by Murphy Elevator, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may access, view, and print materials from the Website solely for your own personal, non-commercial use in connection with evaluating or obtaining our services. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website except as expressly permitted by these Terms or with our prior written consent.

The Murphy Elevator name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Murphy Elevator Company or its affiliates. You must not use such marks without our prior written permission.

SUBMISSIONS AND CONFIDENTIAL INFORMATION

We do not want you to send to us any confidential or proprietary information through the Website, email, text message, or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

ACCURACY OF INFORMATION

The content on the Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely, and it does not constitute a quote, proposal, or offer to perform services. Descriptions of equipment, services, service areas, and response times are general in nature and may vary based on site conditions, equipment type, contract terms, and other factors. Any specific scope of work, pricing, or service commitment will be governed by a separate written agreement between you and Murphy Elevator.

We do not warrant that the Website, or any content on it, is accurate, complete, or current. We may change the content on the Website at any time, but we are under no obligation to update it.

OTHER WEBSITES

The Website may contain links or references to websites operated by third parties, or you may have come to our Website using a link found in another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent from us, and we have no control over, or responsibility for, their information, products or activities. If you access a third-party website from the Website, you do so at your own risk and subject to that website’s own terms and privacy policy.

DISCLAIMER OF WARRANTIES

THE WEBSITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MURPHY ELEVATOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Nothing in this section limits or disclaims any warranty or obligation set forth in a separate written service, maintenance, modernization, or installation agreement between you and Murphy Elevator.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MURPHY ELEVATOR, ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Murphy Elevator, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website.

PRIVACY

Your use of the Website is also governed by our Privacy Policy, which describes the information we collect, how we use it, and the choices available to you. Please review it carefully.

GOVERNING LAW AND JURISDICTION

All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of the Commonwealth of Kentucky without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted exclusively in the federal or state courts located in Jefferson County, Kentucky. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

SEVERABILITY

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

ENTIRE AGREEMENT

These Terms and our Privacy Policy constitute the sole and entire agreement between you and Murphy Elevator Company with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website. These Terms do not supersede or modify the terms of any separate written service, maintenance, modernization, or installation agreement between you and Murphy Elevator.

WAIVER

No waiver by Murphy Elevator of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

ASSIGNMENT

We may freely assign these Terms or any of our rights and/or obligations hereunder to any successor. You may not assign these Terms without our prior written consent.

CONTACT

If you have any questions about these Terms, please contact us at:

Murphy Elevator Company
128 E. Main Street
Louisville, KY 40202
(800) 752-6075
[email protected]

DATE LAST MODIFIED: August 31st, 2026